Refund policy

🔴 Return & Refund Policy (обновлённый)

Return & Refund Policy

Due to the intimate nature of our products, we do not accept returns of opened or used items.

All products must be unused and in their original sealed packaging to be eligible for return.

If you receive a damaged or defective item, please contact us within 48 hours of delivery with proof (photo or video), and we will arrange a replacement or refund.

We are committed to resolving any issues and ensuring customer satisfaction.